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At HRAA, we want to ensure that you are 100% happy with your membership.

  • If you have technical or membership queries, do not hesitate to contact us.
  • If after you attempted to resolve issues with our staff and feel the subscription does not the best fit your requirements, we want to make things right.

Our policy offers a full refund within 30 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.

Our payment process is to submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card.

Requesting a Refund

To request a refund:

  1. Go to our contact page
  2. Complete the contact form and in the message box explain your refund request..
  3. Select SUBMIT.

A message will be sent to our staff and we will contact you regarding the refund process.

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